Abstract

The study examined the impact of human resource training on employees’ performance in Sudanese banks. The research problem was represented in the weak performance of employees in some banks operating in Sudan, which was attributed to their lack of knowledge and familiarity with training methods that could improve current performance by providing them with the necessary knowledge and skills to perform their tasks more efficiently and effectively.The study aimed to identify the extent to which determining human resource training needs according to planned strategies affects employees’ performance. It also sought to clarify the impact of the effectiveness of selecting trainers for human resources in accordance with established objectives on employees’ performance, as well as to examine the effect of measuring trainers’ effectiveness on employees’ performance.The study adopted the historical approach, deductive approach, inductive approach, descriptive analytical approach, and the case study method. The study reached several findings, the most important of which were that training activities receive considerable attention from officials in banks operating in Sudan because they believe that training determines the success or failure of the bank. Training also provides a realistic understanding of what employees need in order to perform their duties toward customers effectively.The study further found that training needs in Sudanese banks are determined according to job requirements and newly created positions, with less emphasis placed on measurable scientific standards. The study also presented several recommendations, including the need for banks to establish a clear training policy while ensuring accuracy and objectivity in selecting individuals for training based on clear standards and criteria. In addition, training programs should be designed in accordance with the implementation of this policy plan. The study also recommended that bank administrations keep pace with developments in the banking sector and utilize all available resources to improve their services in a way that enables them to compete with foreign banks in the future